Terms of service

Terms of Service

Last updated: November 12, 2026

Overview

Welcome to Wavyn! This website, wavyn.shop, is operated by Wavyn ("Wavyn", "we", "us" or "our"). Our store is powered by Shopify. These Terms of Service (the "Terms") govern your access to and use of our website, products and services (together, the "Services").

By visiting our website, placing an order or using any of our Services, you agree to be bound by these Terms, our Privacy Policy, our Refund Policy and our Shipping Policy, which are part of these Terms. If you do not agree to these Terms, please do not use our Services.

1. Eligibility

By using our Services, you confirm that you are at least the age of majority in your state, province or country of residence, or that you have the consent of a parent or guardian to use the Services. You agree to provide accurate, current and complete information when placing an order or creating an account.

2. Your Account

If you create an account, you are responsible for keeping your login details confidential and for all activity that happens under your account. Please notify us immediately at support@wavyn.shop if you suspect unauthorized use of your account. We may suspend or close accounts that violate these Terms.

3. Products

We do our best to display our products (including the WAVYN Motion Glow) as accurately as possible, including their colors, sizes, features and light effects. However:

  • Colors and light effects may look slightly different in real life than on your screen, in photos or in videos, depending on your device, the room, the lighting conditions and the surface where the product is installed.
  • Photos and videos on our website and in our ads are for illustration purposes. Room settings, furniture and decorations are not included with your purchase.
  • Product performance (such as motion detection range and battery life between charges) can vary depending on how often the light is triggered, the brightness setting, the installation location and the environment.
  • Please follow the instructions included with your product for installation, charging and use. Adhesive plates should be applied to clean, dry, smooth and flat surfaces. Results may vary on textured, painted, damp or delicate surfaces, and removing an adhesive may affect some surfaces.

We reserve the right to change, update or discontinue any product at any time without notice, and to limit quantities of any product or offer.

4. Prices, Promotions and Discounts

  • All prices are shown in US Dollars (USD), unless otherwise stated, and may change at any time without notice. The price that applies is the one shown at checkout when you place your order.
  • Applicable taxes, if any, are calculated at checkout.
  • Bundle discounts and promotional offers (for example, quantity discounts or offers reserved for a limited number of customers) are valid only while the offer is active and only on the products and quantities indicated. Unless stated otherwise, promotions cannot be combined with other discount codes, have no cash value, and cannot be applied to past orders.
  • Limited-quantity offers (such as an offer for the first 1,000 customers) end automatically once the stated limit is reached or the offer is withdrawn, whichever comes first.
  • We reserve the right to modify or end any promotion at any time, and to cancel orders that misuse a promotion, a discount code or a pricing error.

5. Orders and Payment

  • When you place an order, you make an offer to buy the products in your cart. Your order is accepted once we send you an order confirmation by email.
  • We may refuse or cancel any order for any reason, including suspected fraud, payment issues, product unavailability, errors in pricing or product information, or orders that appear to be placed by resellers. If we cancel an order you have already paid for, we will refund you in full.
  • Payments are processed securely by our third-party payment providers. By submitting a payment, you confirm that you are authorized to use the payment method you provide.
  • Please check your shipping address carefully. We are not responsible for orders delivered to an incorrect address provided by the customer.

6. Shipping and Delivery

We offer free shipping on orders delivered within the United States, unless otherwise stated at checkout. Processing and delivery times, tracking information and other shipping details are described in our Shipping Policy. Delivery times are estimates and are not guaranteed. Delays caused by carriers, customs, weather or other events beyond our control are not our responsibility, but we will always do our best to help you track and receive your order.

Title and risk of loss pass to you once the order is handed to the carrier.

7. Returns and Refunds

Returns, exchanges and refunds are handled according to our Refund Policy. Please read it before placing your order. If your product arrives damaged, defective or incorrect, contact us at support@wavyn.shop with your order number and photos, and we will make it right.

8. Product Safety and Proper Use

  • Use our products only for their intended purpose and according to the included instructions.
  • Charge the product only with a compatible USB cable and power source. Do not leave the product charging unattended for long periods, and do not use it if it is damaged.
  • Do not expose the product to water, high humidity, extreme heat or open flames, and do not attempt to open, modify or repair it.
  • Keep small parts, magnets and charging cables out of the reach of young children and pets.
  • Our products are decorative and convenience lighting. They are not designed to replace emergency lighting, safety lighting or a professional electrical installation.

9. Reviews, Comments and Content You Share

If you submit reviews, photos, videos, comments or other content to us or on our website or social media pages, you confirm that the content is yours, is truthful and does not violate anyone's rights or any law. You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display and share that content in connection with our business and marketing. We may remove any content at any time, for any reason.

You agree not to post content that is unlawful, misleading, offensive, defamatory, obscene, threatening, or that contains viruses or spam.

10. Prohibited Uses

You agree not to use the Services:

  • For any illegal purpose, or to encourage others to break the law;
  • To place fraudulent orders or misuse promotions and discount codes;
  • To harass, abuse, or harm anyone, including our team;
  • To copy, scrape, reproduce or resell our website content, product images, videos or descriptions without our written permission;
  • To upload viruses or malicious code, or to interfere with the security or operation of the website;
  • To collect other users' personal information.

We may suspend or terminate your access to the Services if you violate these Terms.

11. Intellectual Property

All content on this website, including the Wavyn name and logo, text, graphics, photos, videos, product descriptions and design, belongs to Wavyn or its licensors and is protected by intellectual property laws. You may not use any of it without our prior written permission.

12. Third-Party Links and Services

Our website and ads may include links to, or tools from, third parties (such as payment providers, shipping carriers and social media platforms). We do not control and are not responsible for their content, products, services or privacy practices. Your use of third-party services is at your own risk and subject to their own terms.

13. Accuracy of Information

We try to keep all information on our website accurate and up to date. Occasionally, there may be typos, inaccuracies or omissions related to product descriptions, pricing, promotions, shipping times or availability. We reserve the right to correct any error, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have submitted your order).

14. Disclaimer of Warranties

Except as expressly stated in these Terms, our Refund Policy, or as required by law, the Services and all products are provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the website will be uninterrupted, error-free or free of viruses. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

15. Limitation of Liability

To the maximum extent permitted by law, Wavyn and its owners, employees, suppliers and partners will not be liable for any indirect, incidental, special, punitive or consequential damages (including lost profits, lost data or damage to surfaces caused by improper installation or removal) arising from your use of the Services or products. Our total liability for any claim related to a product or order will not exceed the amount you paid for that product or order. Nothing in these Terms limits any rights you have as a consumer that cannot be limited by law.

16. Indemnification

You agree to defend, indemnify and hold harmless Wavyn and its owners, employees, suppliers and partners from any claims, damages, losses and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the products or Services, or your violation of any law or the rights of a third party.

17. Severability and Waiver

If any part of these Terms is found to be unenforceable, the rest of the Terms will remain in full force and effect. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

18. Termination

These Terms apply until terminated by you or by us. You may stop using the Services at any time. We may suspend or terminate your access at any time if we believe you have violated these Terms. Any provisions that by their nature should survive termination (such as payment obligations, intellectual property, disclaimers and limitations of liability) will continue to apply.

19. Governing Law and Disputes

These Terms are governed by the laws applicable in the place where Wavyn is established, without regard to its conflict of law rules, and without depriving you of the protection of any mandatory consumer protection laws of the country or state where you live. Before starting any formal dispute, please contact us at support@wavyn.shop. Most issues can be resolved quickly and in good faith.

20. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Changes apply from the moment they are posted. Your continued use of the Services after changes are posted means you accept the updated Terms. Orders placed before a change are governed by the Terms in effect when the order was placed.

21. Contact Us

Questions about these Terms, your order or our products? We are happy to help:

We usually reply within 24 to 48 hours (Monday to Friday).